Returns

Return

At Emperiale Amore, we strive to ensure you're happy with your purchase. If for any reason you're not completely satisfied, you can return your order within 30 days of receipt.

For your return to be approved, the product must be unused and in its original condition, including the original packaging and a receipt or proof of purchase.

Want to return a product? Download our returns form for the necessary shipping instructions.

Dispatch

You are responsible for paying for return shipping. If you receive a refund, any return shipping costs will be deducted.

Return processing time may vary depending on your location. We recommend using a trackable shipping method or purchasing shipping insurance for orders over €70. This ensures your return package arrives safely.

Warranty & Complaints

We stand behind the quality of our products. If something goes wrong due to a manufacturing defect within two years of purchase, you can return the product to us for repair or replacement.

Don't forget to include your invoice. Without proof of purchase, we unfortunately can't process your request.

Would you like your repaired purchase sent to a different address? Please include a note with your name, address, phone number, and email address.

Please note: Damage due to improper use is not covered by the warranty. We recommend reading our care instructions to ensure your jewelry stays beautiful for years to come.

Have any questions? Our team is ready to help! Contact us at contact@emperialeamore.nl .